Question # 1
| Which two resources provide information about an organization's position and plans around sustainability? (Choose two.) | | A. online blog posts | | B. corporate tax reports | | C. employee retention statistics | | D. corporate salaries | | E. company websites |
A. online blog posts
E. company websites
Explanation:
Two key resources that provide information about an organization’s sustainability position and plans are:
Online blog posts (A):Companies frequently use blogs to share their sustainability initiatives, progress, and future goals. These posts often highlight achievements, such as reducing carbon emissions or improving energy efficiency, and communicate their commitment to stakeholders.
Company websites (E):The corporate website is one of the most comprehensive sources of information about a company's sustainability strategy. Organizations often dedicate sections oftheir websites to sustainability, where they detail their environmental policies, sustainability reports, and plans for reducing their environmental impact.
Environmental Sustainability References:
Global Reporting Initiative (GRI). (2020).Corporate Sustainability Communication through Websites and Blogs.
Harvard Business Review. (2021).How Companies Use Digital Platforms to Showcase Sustainability Efforts.
McKinsey & Company. (2021).Communicating Corporate Sustainability: The Role of Digital Channels.
Question # 2
| By which year has Cisco committed to net-zero greenhouse gas emissions? | | A. 2035 | | B. 2040 | | C. 2045 | | D. 2050 |
B. 2040
Explanation:
Cisco has committed to achieving net-zero greenhouse gas (GHG) emissions by 2040 across its entire value chain. This ambitious target includes not only reducing direct emissions from its operations (Scope 1) and purchased energy (Scope 2) but also addressing indirect emissions from its products, services, and supply chain (Scope 3). Cisco’s approach includes adopting renewable energy, improving energy efficiency in its products and operations, and working with suppliers to minimize their carbon footprint.
The company’s sustainability strategy is aligned with global efforts to combat climate change, including the goals of the Paris Agreement to limit global warming.
Environmental Sustainability References:
Cisco. (2021). Cisco's Net Zero Commitment: Path to 2040.
U.S. Environmental Protection Agency (EPA). (2022). Corporate Net Zero Goals and Emissions Reductions.
United Nations Framework Convention on Climate Change (UNFCCC). (2021). Net Zero Emissions Commitments and Corporate Responsibility.
Question # 3
| Which program is available to return products to Cisco that can be powered on? | | A. Customer Refresh Solution | | B. Cisco Return Program | | C. Cisco Restart | | D. Customer Recycling Solutions |
D. Customer Recycling Solutions
Explanation:
Cisco'sCustomer Recycling Solutionsprogram is available to return products to Cisco that can be powered on. This program allows customers to return end-of-life Cisco equipment for proper recycling, refurbishment, or reuse, ensuring that products are handled in an environmentally responsible manner. The initiative supports Cisco’s sustainability goals by reducing electronic waste and promoting the circular economy, where products are recovered and given a second life instead of being discarded. This program aligns with Cisco’s broader commitment to reducing its environmental footprint and contributing to sustainable product lifecycle management.
Environmental Sustainability References:
Cisco. (2021).Customer Recycling Solutions: Supporting a Circular Economy.
United Nations Environment Programme (UNEP). (2021).E-Waste Management and Corporate Recycling Programs.
Ellen MacArthur Foundation. (2020).Product Return and Recycling Programs in Circular Economy Practices.
Question # 4
| Which percentage of a commercial building's energy costs are lighting and HVAC responsible for, according to the US Department of Energy? | | A. 139% | | B. 50% | | C. 57% | | D. 75% |
C. 57%
Explanation:
According to the U.S. Department of Energy, lighting and HVAC (Heating, Ventilation, and Air Conditioning) systems are responsible for approximately57%of a commercial building's total energy costs. These two systems are the primary energy consumers in commercial buildings due to their continuous operation in maintaining comfort and lighting in large spaces. HVAC systems, in particular, consume substantial energy for heating, cooling, and air distribution, while lighting systems are significant because of the large number of fixtures and extensive operating hours.
Energy efficiency measures, such as switching to LED lighting, implementing occupancy-based controls, and upgrading HVAC systems to more energy-efficient models, are common strategies to reduce energy consumption and lower operating costs in commercial buildings.
Environmental Sustainability References:
U.S. Department of Energy. (2021).Energy Efficiency Trends in Commercial Buildings.
Energy Star. (2020).Commercial Building Energy Consumption Survey.
American Council for an Energy-Efficient Economy (ACEEE). (2020).Reducing Energy Use in Commercial Buildings.
Question # 5
| Which percent of partners are expected to increase revenue from a sustainability solution? | | A. 40% | | B. 45% | | C. 55% | | D. 80% |
C. 55%
Explanation:
According to industry research,55% of partnersare expected to increase their revenue from offering sustainability solutions. Sustainability is becoming a key driver of business growth as companies seek to reduce their environmental impact, comply with regulations, and meet the growing demand for eco-friendly products and services. Partners offering solutions that help organizations become more energy-efficient, reduce carbon emissions, or transition to a circular economy are positioned to capitalize on this shift.
This trend highlights the increasing importance of sustainability in business strategy, as both customers and governments push for more sustainable practices across industries.
Environmental Sustainability References:
IDC. (2021).Sustainability Trends Driving Growth in IT Solutions.
Cisco. (2021).The Financial Benefits of Embracing Sustainability in Business.
McKinsey & Company. (2021).Sustainability: A Key Business Driver for Growth.
Question # 6
| Which conversation should be held with the customer about sustainability? | | A. Discuss how a linear economy helps drive down waste. | | B. Ask customers if they use LED lights in their homes. | | C. Discuss circular economy strategy and goals. | | D. Discuss how sustainability will cost the customer more money in the long run. |
C. Discuss circular economy strategy and goals.
Explanation:
When discussing sustainability with a customer, the focus should be on thecircular economy strategy and goals. The circular economy emphasizes reducing waste, reusing materials, and recycling products to minimize environmental impact. This approach aligns with long-term sustainability objectives and helps businesses achieve resource efficiency, reduce carbon footprints, and meet regulatory requirements.
Discussing circular economy strategies allows customers to explore sustainable practices that not only lower environmental impacts but can also reduce costs over time by promoting resource efficiency and longevity in product usage.
Environmental Sustainability References:
Ellen MacArthur Foundation. (2021).Circular Economy: Opportunities for Sustainable Business Growth.
World Economic Forum. (2022).Adopting Circular Economy Strategies for Sustainability and Business Resilience.
Cisco. (2021).The Role of Circular Economy in Technology Sustainability Discussions.
Question # 7
| What type of leader relies on IT for recommendations on technology investments? | | A. Sustainability Leader | | B. IT Leader | | C. Procurement Leader | | D. Business Leader |
D. Business Leader
Explanation:
ABusiness Leaderrelies onITfor recommendations on technology investments. Business leaders, who focus on driving the overall strategy and performance of the company, often turn to IT leaders for expert guidance on technology solutions that can enhance operations, improve efficiency, and support sustainability goals. IT leaders play a crucial role in identifying, evaluating, and recommending technologies that align with the business's needs and objectives, ensuring that the company stays competitive while meeting its technological and sustainability targets.
Environmental Sustainability References:
Gartner. (2021).The Role of IT in Business Strategy and Decision-Making.
Harvard Business Review. (2020).Business Leaders and the Importance of IT in Strategic Technology Investments.
Cisco. (2021).How IT Leaders Drive Business Sustainability and Innovation.
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