Question # 1
You are the business analyst for your organization and you're working with Adam on business analysis processes. Adam allows the business analysis activities and resources to exist in support of the organization. Of the following, what type of business analysis stakeholder is Adam? | A. Project manager | B. Domain subject matter expert | C. Sponsor | D. Regulator |
C. Sponsor
Explanation:
A sponsor is a business analysis stakeholder who authorizes, funds, and supports the business analysis activities and resources in order to achieve the desired business outcomes. A sponsor is typically a senior executive or manager who has the authority and influence to approve and prioritize the project scope, budget, and schedule. A sponsor also provides strategic direction, resolves issues, and champions the project within the organization. A business analyst works closely with the sponsor to understand their needs, expectations, and goals, and to communicate the project status, risks, and benefits.
References: The role and responsibilities of a sponsor are described in the BABOK Guide, version 3, under the section 2.2 Stakeholders1. The CCBA Certification Study Guide, version 3, also covers this topic under the chapter 5 Elicitation and Collaboration2. Additionally, the Business Analysis for Practitioners: A Practice Guide provides a detailed explanation of how to engage and manage sponsors throughout the project life cycle
Question # 2
You are the business analyst for your organization and your manager has asked you to prepare an analysis of each proposed solution. Your manager wants you to determine whether and how each option can provide an expected business benefit to meet the stated business need. What is your manager asking you to create?
| A. Feasibility study | B. Abbreviated study | C. Alternative identification analysis | D. Quantified analysis |
A. Feasibility study
Explanation:
According to the BABOK® Guide, a feasibility study is a technique that involves evaluating the viability and suitability of each proposed solution option in terms of the business need, the expected benefits, the risks, and the costs. A feasibility study helps the business analyst (BA) to determine whether and how each option can provide an expected business benefit to meet the stated business need. Therefore, option A is what the manager is asking the BA to create. References: BABOK® Guide, page 76; Business Analysis Expert Certification, CCBA® | IIBA®, section “What Should I know to be CCBA Certified?”
Question # 3
You are the business analyst for your organization and you've identified a business need. In order to satisfy this business need, you believe that your organization will need to hire three electrical engineers, purchase equipment, and likely provide training to existing resources. What process is being described in this scenario?
| A. Communication needs | B. Assessment of capability gaps | C. Resource allocation | D. Resource procurement |
B. Assessment of capability gaps
Explanation:
The process that is being described in this scenario is the assessment of capability gaps. According to the Capability in Business Analysis™ (CCBA®) Learning documents, the assessment of capability gaps is a task that involves comparing the current state and the future state of the organization to identify the differences or gaps that need to be addressed by a solution. These gaps represent the new capabilities that the organization requires to achieve its business goals and objectives. The assessment of capability gaps helps the business analyst to define the scope of the solution, prioritize the requirements, and plan the business analysis approach12.
The other options are not correct because:
Option A is incorrect. Communication needs are not a process, but a type of information that the business analyst needs to identify and document for each stakeholder group based on their level of interest, influence, and involvement in the project. Communication needs include the frequency, format, content, and channel of communication that are appropriate and effective for each stakeholder group. Communication needs are part of the stakeholder analysis task, not the assessment of capability gaps task3.
Option C is incorrect. Resource allocation is not a process, but a technique that involves assigning or distributing the available resources, such as human, financial, physical, or technological, to the project activities or components. Resource allocation helps to optimize the use of resources, balance the workload, and ensure the feasibility and quality of the solution. Resource allocation is part of the plan business analysis approach task, not the assessment of capability gaps task4.
Option D is incorrect. Resource procurement is not a process, but a technique that involves acquiring or purchasing the resources that are not available internally, such as contractors, consultants, equipment, or materials. Resource procurement helps to fill the resource gaps, reduce the project risks, and enhance the solution performance. Resource procurement is part of the plan business analysis approach task, not the assessment of capability gaps task5.
References:
Business Analysis Body of Knowledge (BABOK) Guide Version 3, page 36-37
Business Analysis Driving Business Success, page 5-6
Stakeholder Analysis: The Ultimate Guide, section “What are communication needs?”
Resource Allocation, section “Description of Change”
Resource Procurement, section “Description of Change”
Question # 4
The task of prioritizing requirements creates just one output. What is it?
| A. Validated requirements | B. Requirements (prioritized) | C. Requirements rankings | D. Requirements assessment |
B. Requirements (prioritized)
Explanation:
According to the BABOK Guide, the task of prioritizing requirements assesses the value, urgency, dependencies, and risks associated with requirements and designs to ensure that analysis and delivery work is done on the most important ones at any given time1. Prioritization is an ongoing process, with priorities changing as the context changes. The task of prioritizing requirements creates just one output, which is requirements (prioritized). This output is a list or a model of requirements and designs that have been assigned a level of importance or urgency relative to other requirements and designs2. The output of requirements (prioritized) is used as an input for other tasks, such as managing solution scope and requirements, assessing proposed solutions, allocating requirements, and validating requirements3.
The other options are not correct outputs of the task of prioritizing requirements:
Validated requirements are an output of the task of validating requirements, which ensures that the requirements and designs support the delivery of value, fulfill the stakeholder needs, and meet the quality standards3.
Requirements rankings are not a formal output of the task of prioritizing requirements, but rather a possible technique to assign a numerical value to each requirement or design based on a set of criteria2.
Requirements assessment is not an output of the task of prioritizing requirements, but rather a possible technique to evaluate the impact, feasibility, and value of requirements and designs2.
References:
2: CCBA® and CBAP® Certifications Study Guide, section Task: Prioritize Requirements, page 1
3: BABOK Guide, section 4.5 Prioritize Requirements, page 72
1: Prioritize Requirements and Designs1, page 1
Question # 5
Ralph is a business analyst for his organization and he's using the plan-driven approach for business analysis. Ralph has captured the requirements of the project, but what must happen before he can begin capturing and defining the requirements at a deeper level of detail? | A. The initial requirements must be tested for time, cost, quality, and risk. | B. The initial requirements must undergo a feasibility study. | C. The initial requirements must be formally approved by the stakeholders. | D. The initial requirements must pass through the Delphi Technique. |
C. The initial requirements must be formally approved by the stakeholders.
Explanation:
According to the BABOK Guide, a plan-driven approach is an approach that plans upfront with maximum control of what the expected implementation would be. The waterfall project methodology supports a predictive approach in planning. In this approach, the business analyst defines the requirements at a high level and then seeks formal approval from the stakeholders before proceeding to the next phase of the project. This ensures that the scope and objectives of the project are clear and agreed upon by all parties involved. The initial requirements are also known as the business requirements or the scope statement. They provide a broad overview of the problem or opportunity, the desired outcomes, the assumptions, constraints, and risks. The initial requirements are usually documented in a business case, a project charter, or a statement of work.
The initial requirements must be formally approved by the stakeholders before the business analyst can begin capturing and defining the requirements at a deeper level of detail, such as the stakeholder, functional, non-functional, transition, and quality requirements. These detailed requirements are usually documented in a requirements specification, a use case model, a data model, a process model, or other artifacts. The detailed requirements must also be validated and verified by the stakeholders before they can be implemented by the solution team.
References:
BABOK Guide, section 3.1 Plan Business Analysis Approach, page 38-40
How to Choose the Right Business Analysis Approach, section Waterfall Approach, page 1-2
Defining the Business Analysis Approach in 2023, section What is a Business Analysis Approach?, page 1
Question # 6
You are the business analyst for your organization and you're training Marcy, a new business analyst, on how requirements are defined. Which one of the following best describes how requirements are defined? | A. Stakeholders' needs, wants, and expectations | B. Risk and reward solution | C. Change-driven approach | D. Solutions-based approach |
A. Stakeholders' needs, wants, and expectations
Explanation:
According to the BABOK® Guide, requirements are defined as “a usable representation of a need” that specifies what a stakeholder requires from a solution. Requirements are derived from the stakeholders’ needs, wants, and expectations, which are the underlying problems or opportunities that the stakeholders wish to address. Therefore, option A best describes how requirements are defined.
References: BABOK® Guide, page 10; Business Analysis Expert Certification, CCBA® | IIBA®, section “What Should I know to be CCBA Certified?”
Question # 7
You are the business analyst for your organization and you're working to identify all of the stakeholders within your organization and outside
your organization to ensure that you've captured the correct requirements for a project. Which one of the following techniques can be best suited for identifying stakeholders? | A. Interviews | B. User stories | C. Acceptance and Evaluation Criteria | D. Risk analysis |
A. Interviews
Explanation:
Interviews are a technique for eliciting requirements by engaging stakeholders in a dialogue to obtain information about their needs, expectations, and preferences. Interviews can also be used to identify stakeholders by asking existing stakeholders to recommend other potential stakeholders or sources of information. Interviews can help to establish rapport and trust with stakeholders, as well as to clarify issues and resolve conflicts.
References:
BABOK® Guide, section 4.2.1, page 99
CCBA® and CBAP® Certifications Study Guide, chapter 4, page 113
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