Question # 1
| Which of the following metrics BE ST measures the alignment of the information security program to operational objectives? | | A. Percentage of controls with identified business owners | | B. Percentage of risk investments with defined business cases | | C. Ratio of control cost to operational budget | | D. Senior management satisfaction scores related to the security program |
B. Percentage of risk investments with defined business cases
Question # 2
| A system is scheduled to go live, and the client signed an SLA. Which of the following
elements is part of the agreement? | | A. Resolution time | | B. Issue list | | C. Work breakdown structure | | D. Cost optimization |
A. Resolution time
Explanation: Resolution time is a standard component of a Service Level Agreement
(SLA), defining the maximum time for addressing issues. SLAs are essential for managing
client expectations and service performance, in line with CompTIA Project+ concepts of
contract management.
Question # 3
| A project manager is meeting with business stakeholders to define the time frame for a go- live to occur without impacting business operations. Which of the following is the project manager working on? | | A. Validation check | | B. Downtime window schedule | | C. Customer notifications | | D. Risk analysis |
B. Downtime window schedule
Question # 4
| A project manager is coordinating multiple teams of six people that will each provide feedback for a new product. The teams are recording their opinions, which may be used to define the final product that is sent to mass production. Which of the following best describes this technique? | | A. Demonstration | | B. Workshop | | C. Brainstorming | | D. Focus group |
D. Focus group
Question # 5
| A demo presentation for a global project was not as successful as expected because the
development team misinterpreted which features needed to be incorporated. Which of the
following has the project manager identified? | | A. Technological factors | | B. Poor sample data | | C. Language barriers | | D. Scope creep |
C. Language barriers
Explanation:
Language barriers can lead to misunderstandings within a global project team, causing
misinterpretations of project requirements or features. In this case, the development team
misinterpreted which features needed to be incorporated into the demo presentation due to
communication issues, likely stemming from language differences. This highlights the
importance of clear communication and understanding in a diverse project team.
Question # 6
| During a gate review meeting, the deliverable was rejected by the customer. |
Explanation:
Part 1:
Change Control Process:
Consult the RACI matrix.
Define new requirements and record changes.
Assess the schedule, risk, and cost.
Perform a demonstration.
Obtain a sign off.
Update and test the deliverable.
Make an announcement on the company portal.
The change control process is a sequence of steps that helps to manage and document
any changes or modifications to a project scope, schedule, cost, quality, or resources. The
change control process typically involves the following steps:
Consult the RACI matrix. A RACI matrix is a tool that defines and clarifies the roles
and responsibilities of each team member for each task or activity in a project.
RACI stands for responsible, accountable, consulted, and informed. Consulting the
RACI matrix can help to identify who needs to be involved or informed about the
change request and how to communicate with them.
Define new requirements and record changes. The new requirements and
changes are the details of what needs to be modified or added to the project
deliverables or objectives based on the customer feedback or request. Defining
and recording the new requirements and changes can help to communicate and
justify the need and rationale for the change and its implications on the project
scope and quality.
Assess the schedule, risk, and cost. The schedule, risk, and cost are the aspects
of the project that may be affected by the change request. Assessing the schedule,
risk, and cost can help to determine the impact and feasibility of the change and
identify any possible alternatives or corrective actions to minimize or avoid its
negative effects.
Perform a demonstration. A demonstration is a presentation or show of how the
modified or updated deliverable works or meets the customer expectations or
requirements. Performing a demonstration can help to validate and verify that the
change request has been implemented correctly and effectively and to obtain
feedback or approval from the customer or stakeholders.
Obtain a sign off. A sign off is a formal acceptance and approval of the change
request and its deliverables from the customer or stakeholders. Obtaining a sign
off can help to confirm that the change request has been completed successfully
and satisfactorily and to close the change control process.
Update and test the deliverable. The deliverable is the product or service that is
produced or provided by the project. Updating and testing the deliverable can help
to ensure that it meets the quality standards and criteria and that it works as
expected after implementing the change request.
Make an announcement on the company portal. The company portal is a platform
or channel that allows internal communication and collaboration among employees
within an organization. Making an announcement on the company portal can help
to inform and update other team members or departments about the change
request and its outcomes and to share any lessons learned or best practices from
the change control process.
Part2:
Risk register: A risk register is a document that identifies, analyzes, and records
the potential risks or uncertainties that may affect a project. Updating the risk
register can help to capture any new or modified risks that may arise from the
change request and to plan and implement appropriate risk responses.
Schedule: A schedule is a document that shows the planned start and end dates,
durations, dependencies, and progress of each task or activity in a project.
Updating the schedule can help to reflect any changes or adjustments to the
project timeline or milestones that may result from the change request and to
monitor and control the project performance and delivery.
Statement of work: A statement of work (SOW) is a document that defines the
scope, deliverables, schedule, and terms and conditions of a project or contract.
Updating the SOW can help to document any changes or additions to the project
scope or deliverables that may be requested or agreed upon by the customer or
stakeholders and to ensure alignment and agreement on what needs to be done
and how it will be done.
Change log: A change log is a document that tracks and records any changes or
modifications that are made to the project scope, schedule, cost, quality, or
resources during a project. Updating the change log can help to document the
change request, approval, implementation, and impact of each change and ensure
traceability and transparency.
Question # 7
| Two developers are discussing the design solution for a particular feature. The meeting is
taking longer than expected, and the parties have been unable to reach an agreement. The
project manager decides to take a break and continue the meeting on another day. Which
of the following techniques is the project manager using? | | A. Avoiding | | B. Smoothing | | C. Forcing | | D. Compromising |
A. Avoiding
Explanation: Avoiding is a conflict resolution technique that involves postponing or
withdrawing from a conflict situation. The project manager is using this technique by taking
a break and continuing the meeting on another day, hoping that the conflict will resolve
itself or become less important over time. This technique may be appropriate when the
conflict is trivial, the potential damage is greater than the benefits, or more information is
needed before making a decision.
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How long is the CompTIA PK0-005 exam?
You
have 90 minutes to complete the exam.
What job roles can I pursue with a CompTIA
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With
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The
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professionals with a Project+ certification often earn competitive salaries,
which can vary based on experience, location, and specific job role. For more
details, please visit: https://www.comptia.org/blog/pmp-vs.-comptia-project-plus
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