Question # 1
Northern Trail Outfitters (NTO) is launching a new sportswear brand on its existing consumer portal built on Salesforce Experience Cloud. As part of the launch, emails with promotional links will be sent to existing customers to log in and claim a discount. The marketing manager would like the portal dynamically branded so that users will be directed to the brand link they clicked on; otherwise, users will view a recognizable NTObranded page. The campaign is launching quickly, so there is no time to procure any additional licenses. However, the development team is available to apply any required changes to the portal.
Which approach should the identity architect recommend? | | A. Create a full sandbox to replicate the portal site and update the branding accordingly.
| | B. Implement Experience ID in the code and extend the URLs and endpoints, as required. | | C.
Use Heroku to build the new brand site and embedded login to reuse identities. | | D. Configure an additional community site on the same org that is dedicated for the new brand |
B. Implement Experience ID in the code and extend the URLs and endpoints, as required.
Explanation
To dynamically brand the portal so that users will be directed to the brand link they clicked on, the identity architect should recommend implementing Experience ID in the code and extending the URLs and endpoints, as required. Experience ID is a parameter that can be used to identify different brands or experiences within a single Experience Cloud site (formerly known as Community).
Dynamic branding is a feature that allows Experience Cloud sites to display different branding elements, such as logos, colors,or images, based on the Experience ID or other criteria. By implementing Experience ID in the code, the identity architect can provide a consistent and personalized brand experience for each user without creating multiple sites or sandboxes.
References: Experience ID, Dynamic Branding for Experience Cloud Sites
Question # 2
| Universal Containers (UC) is building a custom Innovation platform on their Salesforce instance. The Innovation platform will be written completely in Apex and Visualforce and will use custom objects to store the Data. UC would like all users to be able to access the system without having to log in with Salesforce credentials. UC will utilize a third-party idp using SAML SSO. What is the optimal Salesforce licence type for all of the UC employees? | | A. Identity Licence. | | B. Salesforce Licence. | | C. External Identity Licence. | | D. Salesforce Platform Licence. |
D. Salesforce Platform Licence.
Question # 3
Universal Containers would like its customers to register and log in to a portal built on Salesforce Experience Cloud. Customers should be able to use their Facebook or Linkedln credentials for ease of use.
Which three steps should an identity architect take to implement social sign-on?
Choose 3 answers
| | A. Register both Facebook and Linkedln as connected apps. | | B. Create authentication providers for both Facebook and Linkedln. | | C. Check "Facebook" and "Linkedln" under Login Page Setup. | | D. Enable "Federated Single Sign-On Using SAML". | | E. Update the default registration handlers to create and update users. |
B. Create authentication providers for both Facebook and Linkedln.
C. Check "Facebook" and "Linkedln" under Login Page Setup.
E. Update the default registration handlers to create and update users.
Question # 4
| Northern Trail Outfitters (NTO) uses the Customer 360 Platform implemented on Salesforce Experience Cloud. The development team in charge has learned of a contactless user feature, which can reduce the overhead of managing customers and partners by creating users without contact information.
What is the potential impact to the architecture if NTO decides to implement this feature? | | A. Custom registration handler is needed to correctly assign External Identity or Community license for the newly registered contactless user. | | B. If contactless user is upgraded to Community license, the contact record is automatically created and linked to the user record, but not associated with an Account. | | C. Contactless user feature is available only with the External Identity license, which can restrict the ExperienceCloud functionality available to the user. | | D. Passwordless authentication cannot be supported because the mobile phone receiving one-time password (OTP) needs to match the number on the contact record. |
B. If contactless user is upgraded to Community license, the contact record is automatically created and linked to the user record, but not associated with an Account.
Explanation:
According to the Salesforce documentation3, contactless user feature allows creating users without contact information, such as email address or phone number. This reduces the overhead of managing customers and partners who don’t need or want to provide their contact information. However, if a contactless user is upgraded to a Community license, a contact record is automatically created and linked to the user record, but not associated with an account. This can impact the architecture of NTO’s Customer 360 Platform, as they may need to associate contacts with accounts for reporting or other purposes.
Question # 5
| Universal Containers (UC) has a mobile application for its employees that uses data from Salesforce as well as uses Salesforce for Authentication purposes. UC wants its mobile users to only enter their credentials the first time they run the app. The application has been live for a little over 6 months, and all of the users who were part of the initial launch are complaining that they have to re-authenticate. UC has also recently changed the URI Scheme associated with the mobile app. What should the Architect at UC first investigate?Universal Containers (UC) has a mobile application for its employees that uses data from Salesforce as well as uses Salesforce for Authentication purposes. UC wants its mobile users to only enter their credentials the first time they run the app. The application has been live for a little over 6 months, and all of the users who were part of the initial launch are complaining that they have to re-authenticate. UC has also recently changed the URI Scheme associated with the mobile app. What should the Architect at UC first investigate? | | A. Check the Refresh Token policy defined in the Salesforce Connected App. | | B. Validate that the users are checking the box to remember their passwords. | | C. Verify that the Callback URL is correctly pointing to the new URI Scheme. | | D. Confirm that the access Token's Time-To-Live policy has been set appropriately. |
A. Check the Refresh Token policy defined in the Salesforce Connected App.
Explanation: The first thing that the architect at UC should investigate is the refresh token policy defined in the Salesforce connected app. A refresh token is a credential that allows an application to obtain new access tokens without requiring the user to re-authenticate.
The refresh token policy determines how long a refresh token is valid and under what conditions it can be revoked. If the refresh token policy is set to expire after a certain period of time or after a change in IP address or device ID, then the users may have to re- authenticate after using the app for a while or from a different location or device. Option B is not a good choice because validating that the users are checking the box to remember their passwords may not be relevant, as the app uses SSO with a third-party identity provider and does not rely on Salesforce credentials. Option C is not a good choice because verifying that the callback URL is correctly pointing to the new URI scheme may not be necessary, as the callback URL is used for redirecting the user back to the app after authentication, but it does not affect how long the user can stay authenticated. Option D is not a good choice because confirming that the access token’s time-to-live policy has been set appropriately may not be effective, as the access token’s time-to-live policy determines how long an access token is valid before it needs to be refreshed by a refresh token, but it does not affect how long a refresh token is valid or when it can be revoked.
Question # 6
Universal Containers (UC) is using a custom application that will act as the Identity Provider and will generate SAML assertions used to log in to Salesforce. UC is considering including custom parameters in the SAML assertion. These attributes contain sensitive data and are needed to authenticate the users. The assertions are submitted to salesforce via a browser form post. The majority of the users will only be able to access Salesforce via UC's corporate network, but a subset of admins and executives would be allowed access from outside the corporate network on their mobile devices. Which two methods should an Architect consider to ensure that the sensitive data cannot be tampered with, nor accessible to anyone while in transit?
| A. Use the Identity Provider's certificate to digitally sign and Salesforce's Certificate to encrypt the payload.
| B. Use Salesforce's Certificate to digitally sign the SAML Assertion and a Mobile Device Management client on the users' mobile devices.
| C. Use the Identity provider's certificate to digitally Sign and the Identity provider's certificate to encrypt the payload.
| D. Use a custom login flow to retrieve sensitive data using an Apex callout without including the attributes in the assertion.
|
A. Use the Identity Provider's certificate to digitally sign and Salesforce's Certificate to encrypt the payload.
C. Use the Identity provider's certificate to digitally Sign and the Identity provider's certificate to encrypt the payload.
Question # 7
Universal Containers (UC) operates in Asia, Europe and North America regions. There is one Salesforce org for each region. UC is implementing Customer 360 in Salesforce and has procured External Identity and Customer Community licenses in all orgs.
Customers of UC use Community to track orders and create inquiries. Customers also tend to move across regions frequently.
What should an identity architect recommend to optimize license usage and reduce maintenance overhead?
| | A. Merge three orgs into one instance of Salesforce. This will no longer require maintaining three separate copies of the same customer. | | B. Delete contact/ account records and deactivate user if user moves from a specific region; Sync will no longer be required. | | C. Contacts are required since Community access needs to be enabled. Maintenance is a necessary overhead that must be handled via data integration. | | D. D. Enable Contactless User in all orgs and downgrade users from Experience Cloud license to External Identity license once users have moved out of that region. |
D. D. Enable Contactless User in all orgs and downgrade users from Experience Cloud license to External Identity license once users have moved out of that region.
Explanation: To optimize license usage and reduce maintenance overhead for customers who use Community to track orders and create inquiries and tend to move across regions frequently, the identity architect should recommend enabling Contactless User in all orgs and downgrade users from Experience Cloud license to External Identity license once users have moved out of that region. Contactless User is a feature that allows users to access Experience Cloud sites without having a contact record associated with them.
External Identity is a license type that enables users to access Experience Cloud sites using social sign-on or single sign-on, but not access Salesforce objects or data. By enabling Contactless User and downgrading users from Experience Cloud license to External Identity license, the identity architect can reduce the number of contacts and licenses needed for each region and avoid data duplication and synchronization issues. References: Contactless User, External Identity License, User Licenses
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