Question # 1
| A public sector agency Is looking to digitize Its operations for Emergency Response. As the technical consultant on the project, the expectations are to roll out a public facing portal that allows citizens to submit a simple emergency request with some basic information.
Which two are the correct approaches a consultant should take to meet these objectives? | | A. Build a digital experience site using pre-configured emergency response management (ERM) specific template | | B. Create a custom Case Record Type and leverage a prebuilt Contact Support Form | | C. Build a digital experience site using the Help Center template based on the agency's requirement | | D. Leverage prebuilt Emergency Service Request flow. |
A. Build a digital experience site using pre-configured emergency response management (ERM) specific template
D. Leverage prebuilt Emergency Service Request flow.
Explanation:
Building a digital experience site using pre-configured emergency response management (ERM) specific template and leveraging prebuilt Emergency Service Request flow are two correct approaches to meet the objectives of providing a way for citizens to submit a simple emergency request with some basic information. The ERM specific template is a prebuilt template that comes with Community Response for Public Sector, which is a prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to create and manage emergency response programs and services, and enable citizens to access resources and submit requests. The Emergency Service Request flow is a prebuilt flow that comes with the ERM specifictemplate. It can allow citizens to submit a simple emergency request with some basic information, such as their name, contact details, location, and service type.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_community_response.htm &type=5&language=en_US
Question # 2
| A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requireschecking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object).
What feature of Public Sector Solutions can be leveraged to meet this requirement? | | A. DataRaptor | | B. Integration Procedure | | C. FlexCard | | D. OmniScript |
D. OmniScript
Explanation:
OmniScript is a feature of OmniStudio, which is part of the Public Sector Solutions package. OmniScript allows the public sector agency to create guided digital forms that can integrate with external systems and custom objects. OmniScript can be used to check permit fees from an external system and apply discounts based on site/address data from a custom object.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/create-guided-digital-forms-with-omniscript
Question # 3
A Consultant supports the City of Snaxboro in setting up a new Licensing & Permitting
system. The City is already using Public Sector Solutions for Emergency Response
Management capabilities and is planning to use the Licensing & Permitting capabilities
available in the same Salesforce instance.
Which of the following configurations directly impacts the City's Salesforce licensing cost? | | A. Configuring more than ten different OmnlScript Application forms and making them
available on an Experience Site for external users to apply. | | B. Configuring an Application Object Usage Record to track the number of applications
processed for License & Permit Management and Emergency Response Management. | | C. Configuring Business Regulatory Authorization Type Dependencies for external users to
view on the Experience site when searching for a specific Permit to apply for. | | D. Configuring multiple record types for the Individual Application and the Business License
Application for both License & Permit Management and Emergency Response
Management. |
A. Configuring more than ten different OmnlScript Application forms and making them
available on an Experience Site for external users to apply.
Question # 4
| A customer requires an onsite inspection for every business license application with a retail location. They want to establish a consistent checklist for the inspection, with visibility to the applicable regulatory codes for each checklist item. They also require signatures from the inspected business location owner and the inspector.
What Action Plan Template and target object should be used for this use case? | | A. Action Plan Template with Type="lndustries\ Target Object="Visit" | | B. Action Plan Template with Type="Visit Execution", Target Object = "Business License Application" | | C. Action Plan Template with Type="lndustries", Target Object="Business License Application" | | D. Action Plan Template with Type = "Visit Execution", Target Object = "Visit" |
D. Action Plan Template with Type = "Visit Execution", Target Object = "Visit"
Explanation:
For the customer requirement of onsite inspections for business license applications with retail locations, the appropriate solution involves an Action Plan Template with a type of "Visit Execution" targeting the "Visit" object. This configuration allows for the establishment of a standardized inspection checklist linked to each visit or inspection event. The "Visit" object serves as the foundation for capturing inspection details, including regulatory code visibility and signature requirements from both the business owner and the inspector. This approach ensures consistency and thoroughness in the inspection process, aligning with regulatory compliance and operational efficiency goals.
Question # 5
A government agency has set up a program to provide government funding to local
business owners. Grantseekers need to be able to collaborate with their internal
stakeholders during the application process. Additionally, Grant Managers overseeing
applications within the government agency need to be able to collaborate with other
government employees during the application review process.
What solution would a technical consultant recommend to solve the outlined use case? | | A. Handle funding request collaboration through email and log activity on Applications. | | B. Collaborate internally and externally through the Funding Request Application Feed. | | C. Configure Invite Collaborators for Funding Request Applications. | | D. Add a "Requires Collaboration" custom field to the Funding Request object. |
B. Collaborate internally and externally through the Funding Request Application Feed.
Explanation: Salesforce Public Sector Solutions offer various collaboration tools to
enhance communication among stakeholders. For the scenario where grantseekers and
grant managers need to collaborate on funding request applications, utilizing the Funding
Request Application Feed is the most efficient solution. This feature allows users to
communicate in a centralized location attached to the funding request record, ensuring all
communication is tracked and accessible within the context of the application. It supports
both internal and external collaboration, making it ideal for this use case. This approach
aligns with Salesforce's best practices for collaborative engagement on records, leveraging
Chatter or similar collaboration feeds to keep all stakeholders informed and engaged
without resorting to disparate email threads.
Question # 6
| A government agency is implementing Public Sector Solutions and their intake officer is
looking to create a document checklist and review business license applications only. The
agency is looking to create a document type for business license applications using the
Intelligent Document Automation (IDA) and restrict the record access to the intake officer
only. What are the three steps a technical consultant should configure to satisfy the
agency's use case? | | A. Assign permissions and permission sets for application forms | | B. Enable Intelligent Document Automation | | C. Turn on Document Checklist | | D. Create a document type under Notes and Attachment | | E. Create a Document Type |
B. Enable Intelligent Document Automation
C. Turn on Document Checklist
E. Create a Document Type
Explanation: To create a document checklist for business license applications with
restricted access to an intake officer, the following steps are crucial: Firstly, enabling
Intelligent Document Automation (IDA) in Salesforce allows for the automation and
management of document processes. Secondly, turning on the Document Checklist feature
enables the creation of checklists associated with specific processes, such as business
license applications. Lastly, creating a Document Type specific to business license
applications allows for the categorization and management of documents within this
process. These steps ensure that only the necessary documents are reviewed by the
designated intake officer, enhancing the efficiency and security of the document review
process.
Question # 7
A company discovered that Salesforce already has a pre-built DataPack, that comes with
industry-standard procedures; system administrator wants to move and deploy the
DataPack, to achieve this.
Which tool can be used to deploy the DataPack Lightning Web Component? | | A. VSCode | | B. VSCode and Salesforce DX | | C. Change Sets | | D. ANT Migration Tool |
B. VSCode and Salesforce DX
Explanation: To deploy a pre-built DataPack, such as a Lightning Web Component, the
combination of Visual Studio Code (VSCode) and Salesforce Developer Experience
(Salesforce DX) provides a powerful toolset. VSCode, as an integrated development
environment, offers extensive support for Salesforce development, including Lightning Web
Components. Salesforce DX enhances this with version control, continuous integration,
and deployment capabilities, making it an ideal choice for deploying complex packages like
DataPacks. This approach allows system administrators to manage and deploy Salesforce
configurations and code with precision and control.
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The Salesforce Public-Sector-Solutions Exam, also known as
the Salesforce Public Sector Solutions Accredited Professional Exam, is
designed for individuals seeking to validate their knowledge and skills in
deploying and managing Salesforce solutions tailored to public sector
organizations. This certification ensures that professionals are adept at
leveraging Salesforces robust capabilities to meet unique needs of government
agencies and other public entities.
Exam Content and Structure
The Salesforce Public-Sector-Solutions
Exam comprises 50 questions that assess a candidates proficiency in various
areas critical to public sector implementations. The exam covers a broad spectrum
of topics, including:
- Application Management:
Understanding how to configure and manage Salesforce applications to support
public sector operations effectively.
- Automated Processes:
Knowledge of automating workflows and processes to streamline operations and
improve efficiency.
- Dynamic Assessments: Skills
in creating and managing assessments that adapt to the needs of public sector
clients.
- Constituent Engagement:
Using Salesforce tools and strategies for enhancing engagement with citizens
and other stakeholders.
The exam is updated regularly to reflect the latest
developments in Salesforce
offerings and public sector requirements, ensuring that certified professionals
are equipped with up-to-date knowledge.
Preparation Materials
Various resources are available to help candidates prepare
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RealBraindumps frequently updates its content to reflect new features and best
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Participating in online forums and study groups can provide additional insights
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help you gain different perspectives and study tips.
Conclusion The
Salesforce Public-Sector-Solutions Exam is a valuable certification for
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FAQs of Public-Sector-Solutions Exam
What is the Salesforce Public-Sector-Solutions
exam?
The exam assesses knowledge and skills of Salesforce solutions tailored to public sector organizations. It covers various functionalities specific to governmental and public entities.
How can I register for the Salesforce
Public-Sector-Solutions exam?
You can register for the exam directly through
the official Salesforce certification portal.
What are the prerequisites for taking the
Salesforce Public-Sector-Solutions exam?
There are no formal prerequisites, but
candidates should have a good understanding of Salesforce and experience
working in or with public sector organizations.
What types of questions are on the Salesforce Public-Sector-Solutions exam?
The exam features a mix of multiple-choice and
multiple-select questions designed to test practical and theoretical knowledge.
What types of jobs can I get with a Salesforce
Public-Sector-Solutions certification?
This certification can qualify you for roles like Salesforce Administrator, Consultant, or Developer within public sector organizations.
What is the average salary for someone with a
Salesforce Public-Sector-Solutions certification?
While salaries vary based on location and role,
professionals with this certification earn between $70,000 and $100,000
annually.
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What benefits can I expect from passing the
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Benefits include enhanced job prospects, higher
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The exam content is updated regularly to stay
relevant to the latest Salesforce
releases and public sector requirements.
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